Urban Office ("we", "our", "us") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit urbanoffice.co.in or interact with our workspace solutions and partner services. It applies to website visitors, tenants, partners, and prospective customers.
We are committed to protecting the confidentiality and security of your personal information.
Information We Collect
- Personal information you provide in forms: name, email, phone, company name, requirements.
- Technical information collected automatically: IP address, browser type, device identifiers, pages visited, and referring URLs.
How We Use Your Data
- To provide workspace solutions, process enquiries, and deliver services you request.
- To send administrative updates, respond to support requests, and improve site performance.
- To analyze usage trends and enhance user experience (in line with consent and applicable law).
Data Sharing & Disclosure
- We do not sell your personal data.
- We may share data with trusted service providers (e.g., CRM tools, building/security vendors, cloud hosting) bound by confidentiality and data protection obligations.
- We may disclose information if required by law, regulation, or to protect our legal rights.
Data Security & Retention
- Data in transit is protected with industry-standard encryption (SSL/TLS).
- Access to personal data is restricted to authorized personnel on a need-to-know basis, with role-based controls.
- Data is retained only as long as necessary for the purposes stated or as required by law.
Your Rights (Grievance Redressal)
- You may request access, correction, or deletion of your personal data, subject to applicable law.
- To raise a concern or exercise your rights under the Digital Personal Data Protection Act (DPDP), contact the Grievance Officer below.
- We aim to acknowledge and resolve grievances within timelines prescribed under applicable law.
Updates to This Policy
- We may update this Privacy Policy periodically. Material changes will be communicated via this page with a revised “Last Updated” date.
Contact & Grievance Officer
For any questions, grievances, or to exercise your rights under the Digital Personal Data Protection Act (DPDP), please contact our Grievance Officer:
Name: Privacy Officer
Email: privacy@urbanoffice.co.in
Address: Urban Office HQ, Mumbai, Maharashtra, India